Just OK. No thrills - Senior Technical Support Engineer OpenText Employee Review

3.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Been working for a year. Got acquired from a previous software company, as most of the people working for Opentext. The pay is ok (but inherited from previous company, not negotiated with OT), the atmosphere is alright, nothing to write home about. They are respectful of your private life and make an effort to make sure your job does not interfere with it, which is really good. OT is very tight when it comes to salary reviews. Benefits OK. Integration into OT was swift and effective. They obviously have a lot of practise in this respect. Working from home is not encouraged but it is allowed.

Cons

For a company with so many acquired products, there is a serious lack of cross-training, or training at all for that matter. Management wants you to stay focused on what you used to do before being acquired. CEO loves talking but does not say much. A lot of generic comments on IT and its evolution and how fast OT grows by acquiring others, but no sense of direction or purpose. No real strategy other than growing by buying others. I like the fact he voices his opinion when he thinks something is not fair (political decisions in some countries etc) As with many other IT companies, periodic layouts are a constant. They are making some redundant while at the same time they hire others. I guess someone decided this keeps shareholders happy, but does not help staff to feel very commited to the cause.

Explore other reviews about OpenText

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very Friendly workplace and good management

Cons

Communication could have been better

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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