Overall, great stay as I grow here as a person - Service Delivery Manager OpenText Employee Review

4.0
Aug 1, 2021
Recommend
CEO approval
Business Outlook

Pros

• Promotes learning development thru educational assistance and trainings. Management is also open for internal transfers to expand your career further in the company. • Benefits are fine: HMO, Group Life Insurance, 14th month pay, Variable Bonus, 14k Medical Allowance, 30% Night Diff, Transpo and Rice Allowance, Annual Increase. More Vacations leaves are added once you progress in years, starting Year 3. These benefits are one of the reasons why I do not leave yet because these are much more complete as compared outside. • Annual increase and promotions were halted at the onset of pandemic but it was restored come April 2021 due to good 2020 results. • Early retirement package at the back pay will be received by those employees of more than 10 yrs of service who decided to leave the company. • Managers are supportive in your career plan. • People here are great. I can only count difficult people with just my ten fingers. • Procesd improvement culture

Cons

• It is a company that is more customer-centric than employee-centric. • Company needs to work harder on employee retention as seasoned resources keep on leaving. Management's solution is to hire new ones. I'm afraid that one day, we will be a company of new hires. It is really a survival of the fittest. • End-to-end role is more of just a title only. Compensation is at low par to the company's competitors. OpenText should really consider to strengthen their compensation. Admit it or not, but your resources go to your competitors for the same end-to-end role with much more higher pay grade. HR keeps on saying that they will review this but hey, it was 2018 then and you currently have the same spiels. Have you really reviewed it?? • Rewards and recognition are experiened only by an elusive clique that ticked the metrics and business impact. They deserve it, yes. However, most of the hardworking but not-so-visible employees are not being appreciated well.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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