Excellent experience - Customer Manager OpenText Employee Review

5.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

All around it is a great experience working for OpenText. It's clear that some of the employees who've been here a long time have experienced a lot of change (good and bad) but that's natural considering how much M&A there has been. -Colleagues are knowledgeable and helpful which has been useful considering the steep learning curve. People are interesting and down to earth, they're professional and care about being good at what they do but they're not workaholics and don't take it too far. -The benefits are great. I'm sure there are other tech employers who offer better but OpenText are far ahead of the UK average. I truly have work life balance, the equipment is great and private healthcare for my partner and I has had an unbelievable affect on our lives. The training budget is high and there is areal encouragement for professional learning. -Commitment to flexible working comes from the CEO down and Covid has been taken really seriously which gives me the feeling that employee well being is taken seriously. - Corporate charitable giving is often questionable because so many companies do it for marketing purposes or tax breaks, but I genuinely believe that the CEO cares about social good on a personal level and the giving is far higher here than at previous employers.

Cons

- Many of the processes are very slow and long winded. This is normal for a multinational but I think some processes could be a lot better and leadership aren't aware of how slow some of them are. - Path and deliverables for promotion could be clearer.

Explore other reviews about OpenText

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very Friendly workplace and good management

Cons

Communication could have been better

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

While they claim to be "pro-employee" they are very much pro-Canadian employee. As long as you are a Canadian, your job should be safe. And US based role is in jeopardy.

Cons

Laying off all Americans. I do not see relevant data on location based statistics for the last 4 rounds of layoffs. The bulk of the "trimming" has been based in US. This is cost savings. Additionally, they post US based jobs for 24 hours then pull those and post H1B notifications that they could not find equivalent US resources and need to outsource for cheaper money.

1
See reviews by: Helpful|Rating|Date|All