Could not get worse than this - Customer Support Engineer OpenText Employee Review

1.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The outside has not idea how messed up this place is.

Cons

Micro managed by an uninformed ego driven CEO who makes malformed decisions with nearly zero ability to realize his own ignorance or to trust anyone around or below him. Independent voices are not tolerated so there is a sense of fear and keep things to yourself mentality. So everyone is afraid to voice their opinion making communication a total disaster. Its jaw dropping...how this continues is a mystery to all. The positive reviews here are without a doubt made up to balance out the real reviews.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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