Horrible place - Senior Product Owner Optum Employee Review

1.0
Jun 25, 2020
Recommend
CEO approval
Business Outlook

Pros

There are some really great people here PTO is very nice Flexibility and managers do trust you to own your own schedule

Cons

Leadership is pushing very bad practices, and only yes men will succeed. Those people who know what they're doing are constantly pushed down, because realistic outlooks are shot down in favor of unrealistic "yes we can" attitudes that come from people who aren't even doing the work. Teams are constantly asked to put quality on the back burner, to favor faster delivery to make impossible commitments. Constantly firing and loosing people, asking those who remain to pickup the work with no additional incentive. Promotions within are a fight, but they will hire new people in above you. Or just have you work your job + the unfilled position above you. I've seen way too many coworkers train new ppl into positions above them, and then end up stuck doing their job and the new person's job. Optum's goal seems to be to buy all competition and then never integrate it. Have 10 applications that do the same thing, but none of them well, is the strategy. This used to be a place that actually valued hard work, integrity, and had compassion. That built teams with really strong employees who had drive and the support from management to do good work. Now, it's a place where you say "yes sir", and the new employees are a scrape on the bottom of the talent bucket. Everyone with integrity or skill is leaving. Health insurance is so bad. $6k deductible before they cover anything on the balanced plan. $12k max out of pocket. Sooooo many places are out of network.

Explore other reviews about Optum

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home - no travel

Cons

Pay is not competitive- compared to many

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

See reviews by: Helpful|Rating|Date|All