You can stay here long however you like if you can make the numbers marks without errors. - Anonymous employee Optum Employee Review

1.0
Mar 20, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get the best equipment,internet services at no cost out of your pocket,PTO are plenty for you to take more than once per year, All benefits perks gets you started without any probation period. There are plenty of WFH open positions without having to show up for physical meetings.

Cons

There are high expectations right after the training class is over, you get a chance to learn all you can in short period, than you are pretty much on your own to work with the guidelines and rules. If you love being micromanaged for getting your work checked off every week with an individual meeting with your manager and love to get that challenge to almost be perfect and fast at typing and following the rules than this is for you. They always come with these last minutes changes to OT so be prepared for the workload for the petty pay maybe bc it is deducted to cover the expenses off the equipment and internet. Upper management just need the numbers to go up and keep increasing. OT hours only happens a few weeks during peak seasons.

Explore other reviews about Optum

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The company invests time into showing you that you matter to the company. Free breakfast to help you get going in the morning, wonderful ammenities available like the cafeteria, gym with personal trainer and more. Lots of support and team efforts. Truly feels like a family. Benefits galore, some available to you immediately.

Cons

Honestly, I love working for this company and I do not have one negative thing to say about them.

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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