Q: What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Medical Coder (129) , Associate Director (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

Question 1

Is Optum a good company to work for?

Accepted Answer

Optum has an overall rating of 3.4 out of 5, based on over 17,121 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 56% of employees would recommend working at Optum to a friend and 47% have a positive outlook for the business. The best reviews about Optum have been left by employees working as Intern, Senior Data Engineer and TDP Associate.

Question 2

Does Optum pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at Optum?

Accepted Answer

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at Optum?

Accepted Answer

Software Engineer (1142), Senior Software Engineer (722), Customer Service Representative (341), Associate Software Engineer (339), Nurse Practitioner (188), Director (184), Business Analyst (182), Registered Nurse (143), Manager (140), Data Engineer (131), Medical Coder (129), Associate Director (128), Customer Service Representative (CSR) (123), Project Manager (119), Data Scientist (115)

Question 5

What are the pros of working at Optum according to real employee reviews?

Accepted Answer

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1939 reviews)); "Working remote; good benefits and QVC" ((in 866 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 686 reviews)); "Flexible work from home" ((in 585 reviews)); "Good culture and policies" ((in 578 reviews))

Question 6

What are the cons of working at Optum according to real employee reviews?

Accepted Answer

"Poor management and lack of cooperation." ((in 630 reviews)); "Frequent layoffs and no warn notices." ((in 302 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 153 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 141 reviews)); "Poor communication both internally and externally" ((in 89 reviews))

Question 7

What are employees saying about Optum layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

Question 8

What are the top reviewed Optum locations?

Accepted Answer

Minneapolis, Eden Prairie, New York, Boston, Atlanta, Los Angeles, Tampa, Phoenix, Minnetonka, Nashville, Dallas, Washington, Las Vegas, Chicago, Denver, Houston, Raleigh, Columbia, Seattle, Basking Ridge, San Juan, San Diego, Irvine, Hartford, Austin, San Antonio, Franklin, Schaumburg, Charlotte, Orlando

Optum

Great benefits, lacked job security and opportunity - Senior Customer Service Representative Optum Employee Review

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