Non-Toxic environment. Not strict at all; dress code for example. They offer WFH after training. - Customer Service Advocate Optum Employee Review

4.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

You can wear whatever you want because they are not strict. Phone is allowed as well but ofc, proper etiquette not to use it while on call. they offer WFH after training based on your performance.

Cons

Strict when it comes to your health. Even if it's just a simple cough the clinic will send you home. Maybe because they are working under healthcare that's why

Explore other reviews about Optum

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The company invests time into showing you that you matter to the company. Free breakfast to help you get going in the morning, wonderful ammenities available like the cafeteria, gym with personal trainer and more. Lots of support and team efforts. Truly feels like a family. Benefits galore, some available to you immediately.

Cons

Honestly, I love working for this company and I do not have one negative thing to say about them.

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here has officially joined my personal list of the top employers I’ve had the opportunity to be a part of. It will remain at the very top as one of the best work-related experiences of my career. Looking back, I can genuinely say I loved my time with this company. They don't just talk about a supportive culture—they live it every day. They truly set the standard for what a healthcare company and its leadership teams should look like, and they have proven it time and again through their actions. They truly set the benchmark for workplace culture and leadership excellence.

Cons

None to mention really everything was truly great , Fully Remote is the BEST MORE and Productive and Healthiest environment they have fostered .

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