Poor Management - Medical Billing Specialist Optum Employee Review

1.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Healthcare account is much better (non toxic)

Cons

-The management lacks how to hear their employees asking for their help. -Salary is really low. Ive stayed for 4 years but my salary is just 20,000 ( I started 14,000 since 2018 -- just got 6k additional for 4 years) -Management just transferred us (my co-teammates to another dept. (merged with Cebu ops) without aligning our salary with the job description of being a billing specialist.) -MANAGEMENT SVCKS. never pro employee. even the HR, they dont even effin care.

Explore other reviews about Optum

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The company invests time into showing you that you matter to the company. Free breakfast to help you get going in the morning, wonderful ammenities available like the cafeteria, gym with personal trainer and more. Lots of support and team efforts. Truly feels like a family. Benefits galore, some available to you immediately.

Cons

Honestly, I love working for this company and I do not have one negative thing to say about them.

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here has officially joined my personal list of the top employers I’ve had the opportunity to be a part of. It will remain at the very top as one of the best work-related experiences of my career. Looking back, I can genuinely say I loved my time with this company. They don't just talk about a supportive culture—they live it every day. They truly set the standard for what a healthcare company and its leadership teams should look like, and they have proven it time and again through their actions. They truly set the benchmark for workplace culture and leadership excellence.

Cons

None to mention really everything was truly great , Fully Remote is the BEST MORE and Productive and Healthiest environment they have fostered .

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