Just as terrible as you would assume - Health Information Technician Optum Employee Review

1.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there are zero pros on my list

Cons

Anything and everything. Outrageous and unobtainable productivity benchmarks, mandatory overtime for the last 9 months with ZERO appreciation. No pay raise since being hired years ago-and I am not the only one. Benefits are horrendous and an utter joke. Paid Time Off earnings per pay period are bound to destroy any dreams of taking an entire full vacation week. 8 recognized paid holidays that we were promised we would have off, like the rest of the thousands of employees, but told 1 week before holiday season that we were required to work holidays and that it was mandatory for us to volunteer to work 2 major holidays and 3 minor holidays if we wanted to have ANY holiday off…if no one volunteered for any then everyone had to work all holidays. I could go on and on and on, but this company has sucked my soul from me and caused me so much misery and angry that I don’t want to waste any more of my precious and valuable energy on talking about it for longer than necessary. Just-don’t work for Optum/United HealthCare. Zero out of 5 stars.

Explore other reviews about Optum

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home - no travel

Cons

Pay is not competitive- compared to many

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here has officially joined my personal list of the top employers I’ve had the opportunity to be a part of. It will remain at the very top as one of the best work-related experiences of my career. Looking back, I can genuinely say I loved my time with this company. They don't just talk about a supportive culture—they live it every day. They truly set the standard for what a healthcare company and its leadership teams should look like, and they have proven it time and again through their actions. They truly set the benchmark for workplace culture and leadership excellence.

Cons

None to mention really everything was truly great , Fully Remote is the BEST MORE and Productive and Healthiest environment they have fostered .

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