I had a great time working at this company - Customer Service Advocate Optum Employee Review

4.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Kind and approachable colleagues even the bosses - Salary always come in time, even better when it comes a day earlier before - Quarterly incentives for good performance - 13th month pay is pro-rated - Year-end parties are fun - Monthly engagements/activities to enjoy for participating - Exit process is easy as long as you take care of your assets - Encouraging the employees to CLAYGO (clean as you go) especially at pantries

Cons

- Queuing - Mostly night shifts/graveyard shifts only for CSR positions

Explore other reviews about Optum

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Low stress, learning/development/growth opportunities, collaborative teams

Cons

None currently substantial enough to list.

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here has officially joined my personal list of the top employers I’ve had the opportunity to be a part of. It will remain at the very top as one of the best work-related experiences of my career. Looking back, I can genuinely say I loved my time with this company. They don't just talk about a supportive culture—they live it every day. They truly set the standard for what a healthcare company and its leadership teams should look like, and they have proven it time and again through their actions. They truly set the benchmark for workplace culture and leadership excellence.

Cons

None to mention really everything was truly great , Fully Remote is the BEST MORE and Productive and Healthiest environment they have fostered .

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