Good experience but a lot of challenges - Software Engineer Outreach Employee Review

4.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

- Overall good company culture - Talented people - Solid foundation for the business - Rhythm and well-structured quarterly OKR planning - Compensation is reasonably good especially when the stock option price was high

Cons

- Engineering senior leadership didn't manage to encourage critical feedback. People don't dare to challenge key strategies such as monolith decomposition which took too long and was not pragmatically planned. - Engineering senior leadership didn't manage to develop significant product capabilities to help Outreach maintain market competitiveness. - The market is tough and very competitive - Outreach is struggling to maintain its leadership and now every competitor is aiming to be all-in-one platform.

Explore other reviews about Outreach

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome people that actually care.

Cons

Lots of politics that get in the way of real progress.

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Worklife balance Knowledge-driven Technical Support organization

Cons

Outdated ticket management system Limited opportunities for career advancement

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