Always hiring so good entry level job. - Client Service Representative PENNYMAC Employee Review

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Always hiring so good entry level job.

Cons

worked to much overtime and they expect to much

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PENNYMAC Response
7mo
Thank you for taking the time to provide feedback on your experience at our company. We appreciate your honesty and value your perspective. We understand the importance of addressing concerns and finding ways to improve the work environment. Your advice to management is duly noted and appreciated. We are committed to continuously improving our management practices and will take your feedback into consideration. Thank you again for sharing your thoughts and suggestions. Your feedback is invaluable in helping us identify areas for improvement. We are committed to making positive changes and ensuring that our employees have a fulfilling and rewarding experience at our company.

Explore other reviews about PENNYMAC

5.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

good management fun environment room to excel

Cons

pay was very low for current market

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PENNYMAC Response
8mo
Thank you for taking the time to provide your feedback on your experience. We appreciate your willingness to share your thoughts and concerns. We constantly review our compensation packages to ensure they remain competitive within the industry. However, we will take your feedback into consideration and evaluate any potential adjustments that may be necessary. Your feedback is valuable to us as we strive to create a positive and rewarding work environment for all our employees. If you have any further suggestions or concerns, please do not hesitate to reach out to us. Thank you once again for your feedback.
1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and good cafeteria

Cons

-micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

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