Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.1 out of 5, based on over 1,681 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at PENNYMAC to a friend and 50% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Senior Loan Officer .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has been stable over the past 12 months.

How satisfied are employees working at PENNYMAC?

49% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (65) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (33) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 118 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 110 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 61 reviews)); "good benefits if you're on full" ((in 58 reviews)); "Currently have the option to work from home" ((in 35 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 105 reviews)); "Virtually no work life balance" ((in 50 reviews)); "No training and lack of assistance" ((in 50 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 46 reviews)); "Long Hours in Busy season" ((in 25 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.1

49% would recommend to a friend

(1,564 total reviews)

David Spector

56% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Work/Life balance

3.0

Senior management

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 13, 2026

Welcoming culture but long commute required for me

Pipeline account manager ii

Recommend

CEO approval

Business Outlook

Pros

Culture is welcoming Management is helpful and understanding

Cons

Long distance drive Non remote work

PENNYMAC Response

1w

Thank you so much for sharing your experience with us! We are absolutely thrilled to hear that you’ve found our culture to be so welcoming and your management team to be helpful and supportive during your first year with us. We completely understand that a long daily commute can be a challenge, and we truly appreciate the dedication and effort you make to be a part of our Tampa team every day. Having team members like you who bring such a positive attitude is what makes our community so special. Thank you for your hard work as a Pipeline Account Manager, and we are so glad to have you with us on this journey!

5.0

Apr 11, 2019

Loan Officer at PennyMac

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Heavy amount of warm inbound leads every day that come straight from a very large portfolio of current customers. There are so many leads it's almost a problem trying to deal with them all. I have not made one cold call in my career here. Compensation is strong with most loan officers making well over 6 figures. Top guys can make $200k+/yr. They promote almost exclusively from within the company if you are looking for career advancement.

Cons

Call center environment with heavy focus on metrics. Systems are sluggish and the technology needs some love. Work/life balance can be tough sometimes with long hours.

2.0

Dec 6, 2017

Beware of fake positive reviews

Analyst

Recommend

CEO approval

Business Outlook

Pros

As a current employee I am appalled but not surprised by the influx of positive reviews posted on here. It should raise a red flag to anyone considering joining this company that the majority of reviews posted before November 2017 are negative and somehow everyone started talking about how much they love this place in November. Huh either this is a HR tactic to purposefully raise the overall score or this is one hell of a coincidence.

Cons

Too many old folks should retire already yet they’re taking up spots and making it impossible for younger and more talented people to advance and make real contributions.

Viewing 1 - 3 of 1,564 Reviews

Jobs at PENNYMAC

Product Owner (Conversational AI)

Modifications Supervisor

PENNYMAC

PENNYMAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Welcoming culture but long commute required for me

Loan Officer at PennyMac

Beware of fake positive reviews

Jobs at PENNYMAC

PENNYMAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

PENNYMAC reviews FAQs

Jobs at PENNYMAC