Terrible - Mortgage Loan Officer PENNYMAC Employee Review

1.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Pizza party once in a while

Cons

If you have mortgage experience and great at your job this is not the place for you. You will actually be given way tougher leads to work and they will extract what they can from your skills. The people rewarded with easier leads the most are people that are brand new to the industry and dress preppy. They reward suck ups and punish the people that have experience and know what they are doing. They will gaslight you and ask why you aren’t doing as well as little suck up Johnny who’s brand new to the industry (and is getting nothing but lay down easy calls and leads) if you have mortgage experience avoid this place.

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PENNYMAC Response
4mo
We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. I would like to encourage you to reach out to us directly at employeerelations@pennymac.com so that we can understand more about your situation. Even if we cannot change the past we can influence the future. We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy. Thank you once again for your feedback.

Explore other reviews about PENNYMAC

5.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

good management fun environment room to excel

Cons

pay was very low for current market

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PENNYMAC Response
8mo
Thank you for taking the time to provide your feedback on your experience. We appreciate your willingness to share your thoughts and concerns. We constantly review our compensation packages to ensure they remain competitive within the industry. However, we will take your feedback into consideration and evaluate any potential adjustments that may be necessary. Your feedback is valuable to us as we strive to create a positive and rewarding work environment for all our employees. If you have any further suggestions or concerns, please do not hesitate to reach out to us. Thank you once again for your feedback.
1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and good cafeteria

Cons

-micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

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