Strong benefits but management may not prioritize employees - Sales Analyst PENNYMAC Employee Review

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good food at the offices. Strong leadership.

Cons

Management necessarily doesn't have your best interests in mind. Maybe an American corporate thing. Each dept may differ.

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PENNYMAC Response
2w
Thank you for taking the time to provide your feedback regarding your professional journey with us. We are very pleased to read that you are experiencing the benefits of our strong organizational leadership, our comprehensive total rewards packages, and our onsite office amenities. We note your comments regarding management dynamics and employee support. Pennymac is dedicated to cultivating an environment of trust, respect, and professional growth across all of our various departments. While organizational structures can vary by team function, our overarching corporate commitment remains focused on ensuring our leadership teams actively support the well-being and career success of our workforce. As part of our commitment to continuous improvement, we welcome constructive dialogue and encourage you to connect directly with our human resources team at employeerelations@pennymac.com if you would like to share specific suggestions regarding your department's workflows. Thank you for your continued dedication as a Sales Analyst, and we look forward to supporting your ongoing growth with our Westlake Village team.

Explore other reviews about PENNYMAC

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is welcoming Management is helpful and understanding

Cons

Long distance drive Non remote work

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PENNYMAC Response
1w
Thank you so much for sharing your experience with us! We are absolutely thrilled to hear that you’ve found our culture to be so welcoming and your management team to be helpful and supportive during your first year with us. We completely understand that a long daily commute can be a challenge, and we truly appreciate the dedication and effort you make to be a part of our Tampa team every day. Having team members like you who bring such a positive attitude is what makes our community so special. Thank you for your hard work as a Pipeline Account Manager, and we are so glad to have you with us on this journey!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Training was always provided and you were never rushed to learn. Snacks were given on a daily basis. You had a Penny Pantry in the building that offered free coffee/Soda and a variety of food selections at a resonable price.

Cons

Low paying position at $22.00 an hour to start with no increases. The department couldnt find other Loan Specialist for the longest time and then increased the position to $27.oo an hour in an effort to attract more people. Four of the employees that were already there for a few years in the department were allowed to work remotely on Thursdays and Fridays, every new Employee had to work on site. Bonus was paid a month and a week after the quarter, so March's bonus was given to you on May 7! Human Resources lied and was extremely unprofessional, when challenged they offered no response or made up false information. My recommendation after being rehired and resigned, is to run in the opposite direction, and dont look back.

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PENNYMAC Response
1mo
Thank you for taking the time to share your review of your experience with us. We appreciate your candid perspective, and we're glad to hear you found value in our training programs and appreciated our daily office surroundings and pantry resources. We completely understand that compensation, benefit costs, and clear policy transparency are top priorities. We hear your frustrations regarding how starting pay adjustments, localized remote schedules, and incentive timelines can impact the day-to-day experience. We constantly review our compensation structures and internal procedures to ensure fairness, remaining competitive in the market while balancing our overall team dynamics. Regarding your feedback on our communication, we take your comments very seriously. Our company deeply values open communication, and it is never our intention to create an environment where an employee feels unheard or unsupported. We are continuously evaluating ourselves to learn from our employees' experiences and improve our management practices. Even if we cannot change the past, we are genuinely driven to influence the future. Because you have the unique perspective of having spent time with us across multiple tenures, we invite you to reach out directly to our corporate human resources team at employeerelations@pennymac.com. We want to listen carefully to your feedback and ensure your specific insights are thoroughly noted as part of our continuous improvement strategy. We value your time with the team, and we wish you the very best in your future endeavors.
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