AVOID THIS CUTTHROAT, PRIMADONNA PLACE!! – UNLESS YOU ARE DESPERATE FOR A JOB - Mortgage Fulfillment Analyst PENNYMAC Employee Review

1.0
Jun 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with smart, dynamic people and learning new skills. The cafeteria also served decent food at times. The gym is decent given the size of the room.

Cons

I would describe the company culture as being TOXIC at best due to WEAK MANAGEMENT. I had the misfortune of working with managers who were very unapproachable (even narcissistic) and only talked to you when they needed something ASAP (not even a “Good Morning”). In addition, there were many managers who were INCOMPETENT and LACKED FUNDAMENTAL SKILLS to do the job as managed with an “IRON FIST”. Many times, they will take credit for your ideas and work to cover up their own shortcomings. I also felt there was a LACK OF TRANSPARENCY working on projects since I was NOT INVITED TO CRITICAL MEETINGS and UNREALISTIC DEADLINES WERE PROMISED to the stakeholder. To make matters worse, I wasted more time having to re-clarify what deliverables are needed as well as being under intense pressure to get things done. In addition to WEAK MANAGEMENT, I would also describe the atmosphere as being a “SECRET SOCIETY” where privileged people (those that have tight connections as a result of nepotism) are allowed to prosper and surpass me (in terms of growth and future opportunities) after I’ve shared all of my valuable knowledge (which took years to develop) with them. Largely, I felt that whatever significant contributions that I have made to the department go unnoticed by upper management unless one of their “privileged” kids had done it (or stolen credit for it). If you decide to join PennyMac, just know that: 1. The commute is horrible and parking is problematic (no work from options allowed). 2. You will be low-balled on salary. 3. Their health benefits are expensive. 4. It will take a very, very long time to accrue any vacation time. 5. You must wait 1 year after start date before you can enroll in 401k program. 6. No work/life balance. 7. No raises or merit increases or promotions unless the CEO approved it (which can take an eternity – this is where it helps to have “tight connections”). 8. Be prepared to be exploited and/or marginalized. 9. Have headphones on to drown out obnoxious, fake laughs. Do not have headphones on when the CEO is in the vicinity (as this is one of his pet peeves). Although I am grateful for the skills that I’ve learned and for the relationships that I’ve developed there, but if I had a do-over, I would have only USED the PennyMac OFFER letter as LEVERAGE (without any intent of ever joining).

Explore other reviews about PENNYMAC

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing people and great culture

Cons

My drive to work is long but its is a great place to work so it is worth the drive.

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PENNYMAC Response
6mo
Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Snacks and you can wear jeans.

Cons

LOW PAY even if you have 20 years of experience and educated. Location. Commute. NO Hybrid options at all unless you came during a specific time period of the company or if you are a manager. If you are an African American be aware that you will be micromanaged more than anyone else. Benefits are expensive and unaffordable.

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