Bad company- Even Worst Management - Retail Loan Processor PENNYMAC Employee Review

1.0
Apr 24, 2017
Recommend
CEO approval
Business Outlook

Pros

At the time I started I was truly optimistic about this place. I was working in the retail processing department, bonus money was good, business was booming. Until this year and with the current administration in office a lot of our FHA business was cut causing management to scramble for work. Causing the morale to go waaay down. Management used profanity on the floor cussing out associates publicly on the floor, so if you want to deal with being overworked and underpaid. On top of stress and ZERO work/life balance then this is the place for you.

Cons

All of the above and to add insult to injury you get paid semi monthly, no PTO you have to Accrue the time so if you have kids or health issues then this is not the company for you. They steal your bonus money, on top of take unexplained money out of your check, or if your lucky you may not get your check at all- HR is a waste full of lazy people who never get back to you unless you harass the HR department.

Explore other reviews about PENNYMAC

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing people and great culture

Cons

My drive to work is long but its is a great place to work so it is worth the drive.

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PENNYMAC Response
6mo
Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Snacks and you can wear jeans.

Cons

LOW PAY even if you have 20 years of experience and educated. Location. Commute. NO Hybrid options at all unless you came during a specific time period of the company or if you are a manager. If you are an African American be aware that you will be micromanaged more than anyone else. Benefits are expensive and unaffordable.

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