Pros
- I had THEE absolute BEST manager on the PLANET (RW) and I honestly couldn’t have handpicked a better group of coworkers. - Decent benefits - Decent pay - Received a promotion while working from home
Cons
*sigh* - As trainers, we were on a rolling 6 week class schedule with literally ZERO time off. When I first began, I went five months without so much as a half day to go to a doctor’s appointment. Every trainer was on this schedule, so there was no opportunity for backup or standby in case the primary trainer had any kind of emergency. I worked sick, with a broke down car in my garage that I couldn’t take to the shop…yeah. - No continuity with the line of business. Our procedures and manuals were embarrassingly outdated and I always felt horrible knowing that the information we were giving participants would be COMPLETELY different once they actually started doing the work. - We were forced to turn in report cards weekly to track individual improvement…not the easiest feat when there are 20 people in your class - and again, you don’t have any type of help. - I went on leave and had to email HR and ask them when I was returning. They took three days to answer me. I returned on the day they gave me, reached out to them and again…three days of nothing. Once they finally acknowledged me, I received a check with two instead of five days of pay because THEY chose to disregard the fact that I was there. - Everything had changed when I returned. We’d returned to the office and gone to a “modular” training style, where we could share one another’s load and not train every single day. Seemed cool, but I wondered why we had to come into the office if we 1) were still training virtually, and 2) not working on a particular day. No joke…out of a 6 week class, I was only scheduled to train 4 days - but was still expected to come in the office every day (in terrible traffic)? Made NO sense. I would go to work, literally sit and do nothing, and go home. I’d ask for extra work/projects to no avail. - What kind of company pushes their employees to go back into the office when gas prices were literally the highest in HISTORY?! A California based company at that, where gas prices are the highest! Completely insensitive and callous call. Also, I was told that going back into the office helped with revenue for the county/city…but I live in the same county/city as the building, so they could have kept that lie for somebody else. - Of the three departments in our division, one was totally remote and the other was Hybrid. It was hard not to take having to come in daily (again, most days for nothing) personally. We kept hearing “PennyMac is a WFO company”, but kept pulling up to a half empty building every day. Whatever the COMPANY is doing, that’s what the COMPANY as a WHOLE needs to do. - Three hours of vacation a paycheck is an absolute joke. You have to work a year just to get a week’s vacation. It’s insane!!!! And I’ve heard “HR is working on it” since I got there in 2019.
