Fast-paced, Intense, Great benefits and training. Great entry level job for younger person - Customer Service Representative PFL Employee Review

3.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and entry level training. Daycare on-site. Nice Facility and Beautiful area! Fun people and environment. If you stick around long enough you WILL advance your position (not necessarily your pay)

Cons

High Turnover! High volume of work. Must be fast-paced and multitask oriented or you will fail. Upper management makes rash decisions. People are promoted (in title only) often, but without any input to that decision.

avatar
PFL Response
10y
We are proud to provide on-site child care services and promote other programs that foster community and family. PFL is a very fast paced environment but you will grow quickly and do it with the best support teams in the region. -Marne Reed, VP of Human Resources

Explore other reviews about PFL

5.0
Dec 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people, great location, competitive salary

Cons

Employee turnover, training is rushed

3.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, everyone is helpful.

Cons

Leadership has no strategy. The current strategy is just "get the company sold in 5 years"

See reviews by: Helpful|Rating|Date|All