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PGA TOUR Superstore

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Unrealistic Expectations - Associate PGA TOUR Superstore Employee Review

2.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of perks.....They are growing rapidly, which leads to a lot of promotions (mostly outside hires) and they offer great benefits. Unfortunately, They preach a culture that sounds great on paper but most people at the Corporate Office do not live it. The stores that have good leadership maintain and instill the values of the company, but that is always overlooked outside the store level. The District level Management tends to focus on the negatives and ignore the positives. This is mainly because they are taking criticism from individuals at the Corporate Office who have never worked in a retail environment and don't understand the challenges associates have on a day to day basis. Outside of the store level there is a lot of backstabbing, gossip and name bashing. Their expectations for the store level leadership team is unrealistic, especially when they do not give you the resources you need to be successful. They continue to cut hours from the stores (which hinders customer service and the overall store appearance), however they are always adding nonessential positions to the Corporate Office. People from Corporate tend to spend most of their time on conference calls that are not significant to the everyday retail business and seem to be huge time-wasters. They need to focus more on supporting the stores and get back to the values they claim to be about.

Cons

Unfortunately, They preach a culture that sounds great on paper but most people at the Corporate Office do not live it. The stores that have good leadership maintain and instill the values of the company, but that is always overlooked outside the store level. The District level Management tends to focus on the negatives and ignore the positives. This is mainly because they are taking criticism from individuals at the Corporate Office who have never worked in a retail environment and don't understand the challenges associates have on a day to day basis. Outside of the store level there is a lot of backstabbing, gossip and name bashing. Their expectations for the store level leadership team is unrealistic, especially when they do not give you the resources you need to be successful. They continue to cut hours from the stores (which hinders customer service and the overall store appearance), however they are always adding nonessential positions to the Corporate Office. People from Corporate tend to spend most of their time on conference calls that are not significant to the everyday retail business and seem to be huge time-wasters. They need to focus more on supporting the stores and get back to the values they claim to be about.

Explore other reviews about PGA TOUR Superstore

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great perks and environment is fun depending on the store

Cons

poor compensation and low pay bands

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent first job or part-time job alongside school -Really easy work. Fold clothes, replenish merchandise on the floor, learn and use POS for transactions -25% discount on everything -Flexible hours

Cons

-Management was annoying and a pain. Constant micro-management, no positive feedback. -Micro-management

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