Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      POLARIS Laboratories

      Is this your company?

      POLARIS Laboratories reviews

      Underpaid, under appreciated, and overworked - Sample Processing Tech POLARIS Laboratories Employee Review

      3.0
      Feb 27, 2016
      Sample processing tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      There used to be great company events but have been cut for costs sake. The people, for most part are great. Life long friends to be made. Good overtime is always available if you need it. I like that the ceo is active on social media, feel like he wants to at least appear like he cares.

      Cons

      Promises promotions but due to turnover of both hourly and salary those rarely pan out. Behavioral issues rarely get addressed, or it at least depends on who you are. I watch people screw around all day, while a few work their hardest, with no reprecussion to anyone. No one is actually held accountable for their production goals. We get our scorecards that make zero sense, with little direction of what we need to do to progress. Punctuality and schedules are nicities not requirements. They preach turn around time and less overtime but keep departments understaffed, filling them with temps who we train, only to retrain a new one next week, detracting from production. They preach lean, but have gone far left from that goal and get defensive when asked," is this the lean way?". Health insurance is ridiculous expensive. The levels program is a joke unless youre in DA. You have to basically hope someone quits or transfers if you're salary. But theyll make up a random title just for you if youre management! Management is disconnected from their teams never actually doing the job to see what it really takes to complete the task. No work/life balance.

      avatar
      POLARIS Laboratories Response
      10y
      I appreciate you taking the time to share your feedback, and I regret your experience has left you dissatisfied with your time at POLARIS Laboratories. Without hesitation, I truly understand and value our employees are our greatest asset. It is possible we did not adequately highlight all the opportunities for individual and corporate success, but they exist and they are real. We value our employees and listen to their feedback. If there are instances where we are not doing that, then I would like to know. We constantly look for opportunities for employees to help grow and expand their skill sets within the company. We also have a strong commitment to helping our employees grow, which includes more than 50 promotions granted to POLARIS employees since January 2015. By promoting employees from within, we are able to leverage past institutional knowledge, and we also have employees who are willing to transfer to different facilities for promotion. We remain completely transparent in all our efforts with our managers and employees. Sure, like all businesses, there are days when we do not meet our own expectations due to variance in the process. As an organization focused on continuous process implementation, we continue to work to remove this variation and improve what our service to our customers. This process does work and we have seen significant improvement in the turnaround time to the customer, while continuing to welcome new customers and greater volume from existing customers. Like all organizations, we take the feedback we receive seriously. We also make improvements based on the perceptions captured here. As a result, we have improved compensation, benefits and work environment for all our employees. This is an ongoing process, but we are pleased to see the progress in this area. I appreciate your continued interest in POLARIS Laboratories, and I welcome the opportunity to further discuss how we can support your career objectives and explain how our organization has positioned itself for the future.

      Explore other reviews about POLARIS Laboratories

      5.0
      Oct 23, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked at a lot of different places over my time. When it was time to change, I came to work for POLARIS Laboratories. This company has been a breath of fresh air from all the past toxic places I have worked for. Some reviews may say not so nice things about the company, but coming from someone who has worked for some really BAD companies (including one where EVERYONE regretted accepting a job there and could not get out fast enough), POLARIS Laboratories definitely tries their best. Is any company perfect, no. However, POLARIS Laboratories does try their best to fix mistakes and actively work on making things better. Their continuous improvement program for example is one where anyone, regardless of how long they have been at the company or what position they are, can suggest an idea on how to make things better and is taken seriously. They also actively work to promote from within. Management works hard to help make things better, particularly when it comes to the company culture. While not everyone in the company may see Management on a daily basis, those that do or are aware of them, can tell that they work just as hard (sometimes even more) as the everyone else in the company. They actively try to find ways to bring a little fun and happiness to the workplace. Whether that be various company events, monthly meals or the company reward program (POLARIS Dollars, Employee of the Quarter and Employee of the Year), there is definitely ways to find a benefit to working for POLARIS Laboratories.

      Cons

      It is a growing company, so patience and understanding may be needed. While growing pains can happen, the long term benefits outweigh those pains.

      2
      1.0
      May 29, 2026
      Lab technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are nice. Free lunches every now and then but second shift would always get the leftovers.

      Cons

      Very toxic work environment. No work life balance. Lots of weekend work and overtime. Management doesn't care for its workers. They only care about pushing out numbers and work their technicians to burnout. Management works to get employees fired instead of working with them to do better. HR is tricked into believing management are the ones doing good by their employees when they are the ones causing the problems to begin with

      See reviews by: Helpful|Rating|Date|All
      Related searches: POLARIS Laboratories jobs | POLARIS Laboratories salaries | POLARIS Laboratories benefits | POLARIS Laboratories interviews
      POLARIS Laboratories reviewsPOLARIS Laboratories Sample Processing Tech reviewsPOLARIS Laboratories review