Pros
- It's a job - Occasionally you'll call someone and they actually care what you have to say
Cons
- Little to no information about what we were trying to achieve. You turn up and just do the job, no idea how well campaigns we're running are going, or how what we're doing benefits the company. You make money, end of story, there's no sense of larger contribution - The direct managers of the telemarketing team spend most of the day on YouTube while the telemarketers work which gets frustrating. - You're rarely actually briefed on a campaign from one of the managers; you'll walk in and they will say "go and speak to [another telemarketer] they have been on it before so can tell you" - If you arrive at 9:01 you get paid from 9:15 due to how the system works - This isn't at fault of CBS, but being a telemarketer in general makes you feel like a nuisance to society. - No set of core values