Working at Parts Town - Order Entry Specialist Parts Town Employee Review

4.0
Jul 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Culture, environment, benefits, food, special interest volunteering

Cons

Vacation days and sick days are all the same. You get so many for so much time put in. like you get 10 days for the year for your first few years, can save days to roll over but can't go over unless you "buy" them

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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