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      Parts Town

      Engaged Employer

      Parts Town reviews

      Best place to work . - IT Team Leader, End-user Technology Parts Town Employee Review

      5.0
      Mar 15, 2018
      It team leader, end-user technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Energized people, everyone is working towards a common goal. People that love working together with other people. PartsTown lives and breaths there 5 Core values, Safety, Integrity, Courage, Passion and Innovation. A verify relaxed environment that allows for maximum creativity Your input and ideas are valued and rewarded Great benefits package that evolves based on your own feedback Leadership is approachable and keep and open-door policy Everyone here wants to WIN!

      Cons

      The culture can be a shock to some people its not for everyone but its is for the right one.

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      Parts Town Response
      8y
      Thanks for the feedback! We LOVE to hear that you’ve had such a positive experience while being part of our team! Innovation is extremely important at Parts Town, so we’re glad you feel the creative vibes. Everyone here does want to WIN, and that is exactly why we take our teams feedback on benefits, employee appreciation, and culture seriously to offer the very best to our team!

      Explore other reviews about Parts Town

      5.0
      Apr 6, 2026
      Vp ecommerce
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, category leader, differentiated customer experience

      Cons

      Hard to build relationships when most employees have been there for 15+years.

      1.0
      Jun 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      2 remote days, profit sharing

      Cons

      Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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