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      Parts Town

      Engaged Employer

      Parts Town reviews

      Working for PT - Anonymous employee Parts Town Employee Review

      5.0
      Mar 19, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment that has a non-corporate feel. I like that the physical environment reflects the culture. It's open, red walls, cool branding, game room, fitness center, library. There is little red tape which makes it easy to make an impact quickly.

      Cons

      The culture isn't for everyone, especially if you're used to working in an environment that has alot of red tap and "layers". Because of this at PT you have to be able to navigate the company and team to find what you need but people are so helpful.

      avatar
      Parts Town Response
      8y
      We think you’ve said it all – thanks for the awesome review! We’re glad that you enjoy our non-corporate casual environment and the perks of the new building, we think they’re pretty amazing too! It’s true, our culture isn’t for everyone. If you’re looking for a quiet, nose-down environment, Parts Town may not be the best fit for you. Hands down our team is the BEST and we’re glad that you’re part of it! If you have any specific feedback on perks or unique benefits you’d love, please let the Talent team know. We’re here to help!

      Explore other reviews about Parts Town

      5.0
      Apr 6, 2026
      Vp ecommerce
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, category leader, differentiated customer experience

      Cons

      Hard to build relationships when most employees have been there for 15+years.

      1.0
      Jun 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      2 remote days, profit sharing

      Cons

      Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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