customer rep - Customer Service Representative Parts Town Employee Review

Great culture, category leader, differentiated customer experience

Hard to build relationships when most employees have been there for 15+years.

2 remote days, profit sharing

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.