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      Parts Town

      Engaged Employer

      Parts Town reviews

      Fast growing company - Order Expeditor Parts Town Employee Review

      2.0
      Jun 9, 2018
      Order expeditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are really good. They give back to the community, and their employees with profit sharing, a generous time away program, incentives, and team building events. Your peers are awesome and easy to get along with. Fast paced yet laid back environment.

      Cons

      Upper management and supervisors are clueless. Opportunity to advance if you are middle of the road. They tend to hire outside of the company for important roles. If you are fantastic at your job they will keep you in that position as long as they can. Promote the wrong people making employees quit or stop caring.

      avatar
      Parts Town Response
      7y
      Thanks for your review. We take feedback from our team members annually on what benefits are most important to them so it's great to hear you love our benefits! We’re passionate about transparency and growth throughout the company, so we would love to dive into your thoughts about advancement and management a little more. If you’re open to a conversation please email talent@partstown.com so we can connect.

      Explore other reviews about Parts Town

      5.0
      Apr 6, 2026
      Vp ecommerce
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, category leader, differentiated customer experience

      Cons

      Hard to build relationships when most employees have been there for 15+years.

      1.0
      Jun 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      2 remote days, profit sharing

      Cons

      Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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