Anonymous - Anonymous employee Parts Town Employee Review

5.0
Oct 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Parts Town has a truly unique culture and is a very fun place to work. They are constantly working on new and exciting ideas to continue to have a fun and laid back company culture despite the rapid growth. There are multiple committees that team members can be involved with if they are looking to pursue certain passions outside of their day to day jobs. Managers and co-workers are all incredibly friendly and laid back. They understand the value of "Thank You" and try their best to incorporate that between peers and other departments. There is a lot of opportunity for internal growth. As a rapidly growing company, there can be some internal competition for certain roles, but if you work hard and express interest, you will be given an opportunity to interview and learn more about the position

Cons

Parts Town is a very rapidly growing company. That comes with some growing pains such as added workload and stress. It can also have an impact on the culture and morale but overall managers and leaders do their best to continue hiring and maintaining the positive culture

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Parts Town Response
6y
Thanks for your review! We are growing and love to give opportunities to our team members to continue to grow in their careers. Like you shared, we definitely lean on our team members to work hard and raise their hand when roles open that interest them! We'll be sure to continue our Annual Team Member Survey. If you have specific benefits or perks you believe would make a positive impact on the team please email those ideas to talent@partstown.com.

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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