Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 30 reviews)); "Mostly great people work there" ((in 24 reviews)); "Benefits are good but not great." ((in 18 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "Free food." ((in 6 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management and supervisors are clueless." ((in 5 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

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Parts Town

Parts Town reviews

work hard play hard. fun culture. - Warehouse Picker Parts Town Employee Review

3.0

Jan 26, 2021

Warehouse picker

Recommend

CEO approval

Business Outlook

Pros

Partstown was a fast paced company when i worked their in 2016-2017. They were growing fast and were always trying to keep up with all the orders. They would push pickers to keep going and to not slow down. It was very busy and we had to push the pace to get all the orders out. The hours were good. The overtime was there! They wouldn't punish you for mistakes but they did keep track. They cared more about productivity over quality. They were only paying around 14$ an hour at that time.

Cons

pay could have been better

Explore other reviews about Parts Town

5.0

Apr 6, 2026

Vp ecommerce

Recommend

CEO approval

Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0

Jun 12, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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Jobs at Parts Town

Warehouse Associate (Climate-Controlled Facility) Shift: 11:30 AM – 8:00 PM

Warehouse Associate (Climate-Controlled Facility) Shifts: 8:30 AM – 5:00 PM & 9:30 AM – 6:00 PM

Warehouse Associate (Climate Controlled Facility) Shifts- 8:30 AM - 5:00 PM & 9:30 AM - 6:00 PM

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Parts Town

work hard play hard. fun culture. - Warehouse Picker Parts Town Employee Review

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