Pros
Parts Town is a high energy, high growth business with great people who are passionate about what we do. We have great values (Integrity, Passion, Courage & Innovation) that most people can easily recite – and that’s because we live these values every day. We treat our customers and manufacturer partners with respect, make corrections when we are wrong, and are always trying to improve. Work life balance is good. Benefits are good but not great. Paid time off is adequate to start and generous once you’ve been here a few years. Overall, this is a company that demands a lot, but if you’ve got energy and passion for improvement and growth, this is a great place to be!
Cons
The office can be noisy at times with so many people in a concentrated space all talking on the phone to customers all day long. Also, training could be improved – not necessarily the initial orientation training, but it would be good to have more “refresher” courses available to new (and “old”) team members. Once people have been here a while, they will have a much better idea of what they really need to know and what they don’t know but need to.