Unique Company - Anonymous employee Parts Town Employee Review

4.0
Jul 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At Parts Town you truly are surrounded by people who have "unique enthusiasm." It's great to come into work and have people care about your growth professionally but also what's going on in your personal life. The core values are on the website but also plastered all over the office - there's lots of Parts Town Pride. The office is innovative (TV's everywhere, red walls, gym on-site, game room, standing desks, and an appreciation station). Parts Town sends a survey out several times a year to get employee feedback and seem to genuinely want to make changes for the better. Work life balance is good. Parts Town holds a ton of employee appreciation events throughout the year - Brookfield Zoo family trip, Chili Cook-off, Food Truck Days, Parts Town Olympics, I-Fly Indoor Skydiving. Employee's are encouraged to get involved in the community with the Helping Hands Committee. Overall, great atmosphere - no company is perfect but leaders are making strides to address employee concerns. It is a laid-back atmosphere where people work hard but have fun at the same time.

Cons

Collaborative office space - great for people who can work in a noisy/energetic atmosphere. Would be difficult for someone who wants to work alone all day. The benefits and training could use some improvement. The training various team by team and we could use some consistency. Some benefits are great (profit sharing bonus, time away, life insurance, employee events) others could use some improvement (medical insurance).

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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