quality control - Anonymous employee Parts Town Employee Review

2.0
Aug 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work but only in the customer service area, not at the warehouse. Friendly people, they care a lot for you and your family.

Cons

Bad place to work at the warehouse area, bad management, they care only for their area not for the company. A lot of favoritism.

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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