Steve Snower and team have built an awesome company - Anonymous employee Parts Town Employee Review

5.0
Apr 27, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Steve Snower and team have built an awesome company with a great culture – a hidden gem in the American corporate landscape. As the CEO, Steve lives and breathes the company’s values of integrity and safety every day, he deeply cares about the people at Parts Town. As a company, Parts Town has a great reputation with customers and suppliers – PT focuses on great customer service (I love the “3 rings or less” policy – where else is this happening today?), continuous innovation, and killer logistics. Parts Town is in the process of expanding into other markets (product and geography), so I think there is plenty of growth left. I left parts Town for personal reasons, I live in the PNW and not wanting to move while my son is in high school. I would recommend Parts Town to anybody.

Cons

None that I can think of

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Parts Town Response
3y
Thanks for the great review! We're so happy to hear you enjoyed your time around Town and wish you nothing but the best!

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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