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      Parts Town

      Engaged Employer

      Parts Town reviews

      Biased and inappropriate management - Team Lead Parts Town Employee Review

      1.0
      Jan 17, 2025
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide lunch once a week, if whoever is in charge of it actually schedules it.

      Cons

      There are certain directors in parts town who do not hire and organize employees for company betterment and production. There is a director who grooms young women and will punish everyone if he does not get his way with them. They also have core values at this company that are only used to reprimand instead of promote a healthy workplace environment for all. They vote to award employees who exemplify these values, but it is just a popularity contest for the office workers.

      avatar
      Parts Town Response
      1y
      We’re sorry to hear that you had a negative experience. Creating an inclusive and fair work environment is a top priority for us. We take feedback about leadership seriously and encourage open communication to ensure all teammates feel supported. If you’d like to discuss your concerns further, we welcome the opportunity to listen and learn from your experience. Thank you for sharing your perspective – you can share further at hrhelp@partstown.com.

      Explore other reviews about Parts Town

      5.0
      Apr 6, 2026
      Vp ecommerce
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, category leader, differentiated customer experience

      Cons

      Hard to build relationships when most employees have been there for 15+years.

      1.0
      Jun 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      2 remote days, profit sharing

      Cons

      Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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