Ok - Anonymous employee Parts Town Employee Review

3.0
Feb 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch is always nice

Cons

Favoritism, bad decision making by management

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Parts Town Response
1y
Thank you for taking the time to share your feedback. We're glad to hear you enjoy the free lunches provided! We also acknowledge your concerns regarding favoritism and decision-making. We’re continuously looking for ways to improve our leadership and create an environment where every team member feels valued. If you have any specific suggestions or details, we encourage you to share them with HR - hrhelp@partstown.com. Your insights help us grow!

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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