Great opportunities - Management Pawn America Employee Review

5.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has a high level of regard and respect for the customer. They place heavy emphasis on customer service and in providing a clean, comfortable environment combined with professional service. It is far above most examples you find in this industry. I find that management promotes having fun at work and strives to build teams capable of providing an excellent customer experience.

Cons

You can have fun at work here, but you have to enjoy working. It's a non stop, always something happening kind of job. I thrive on staying busy and getting things accomplished so it works well. If you just want to show up, and get paid, I'd advise you to look elsewhere.

Explore other reviews about Pawn America

5.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was great and awesome

Cons

I have no cons at all

3.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Work is easygoing at my location. Few customers who cause a commotion. Supervisors are supportive, but not always there for you as it seems like there is a lot on their plates. Opportunity for commission and bonuses.

Cons

I was scammed when I applied. They did not offer me an additional $2 for being bilingual. I applied for the jewelry sales position but that role basically doesn't exist. You are just a regular sales associate. The way the store is ran is disorganized and communication is not consistent. You will be standing all day. Commissions schedule is not clear. Barely any training while on the floor. You are thrown into the deep end immediately. Also the hours are really weird: You do 6, 7, 9, or 12 hour shifts - doesn't make sense. there is No break room. when i need a manager, i cant even leave the sales floor because there always has to be one sales associate on the floor

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