Does Pawn America pay their employees well?

According to anonymously submitted Glassdoor reviews, Pawn America employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Pawn America. This rating has been stable over the past 12 months.

How satisfied are employees working at Pawn America?

60% of Pawn America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pawn America 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Pawn America?

Sales Associate (14) , Pawn Broker (12) , Assistant Coach (7) , Pawnbroker (6) , Assistant Manager (5) , Head Coach (4) , Sales (4) , District Manager (3) , Manager (3) , Coach (2) , Management (2) , Store Manager (2)

What are the pros of working at Pawn America according to real employee reviews?

"The pay was great and awesome" ((in 22 reviews)); "At Pawn America there is truly some great people I get to work with each and every day." ((in 8 reviews)); "Good benefits." ((in 6 reviews)); "Full benefits package (Health, Dental, Vision, Retirement etc)" ((in 4 reviews)); "My coworkers are awesome." ((in 3 reviews))

What are the cons of working at Pawn America according to real employee reviews?

"Everything else other than the pay is a con, customers are rude and often make inappropriate sexual remarks, management is atrocious, the company lowered the A.C. temp to 80 degrees during the summer (some days it would get even warmer) to "save money."" ((in 6 reviews)); "Long hours, but it is retail." ((in 5 reviews)); "Upper management seems to feel like everyone is replaceable." ((in 4 reviews)); "The broker bonus structure is not mathematically sound." ((in 4 reviews)); "The manager has their office and is highly discouraged to be in it unless they have Jewelry to price." ((in 3 reviews))

What are the top reviewed Pawn America locations?

Burnsville , Minneapolis , Madison , Fargo , Bloomington , Fridley , Saint Paul , Onalaska , Milwaukee , Schofield , Wausau , Anoka , Inver Grove Heights , Saint Cloud , Coon Rapids , Roseville , Alabaster , Wilmington , Kansas City , Appleton , Green Bay , Dallas , Houston , Duluth , Mankato , Greenfield

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Pawn America

Pawn America reviews

Little of this, little of that - Pawn Broker Pawn America Employee Review

4.0

Sep 29, 2017

Pawn broker

Recommend

CEO approval

Business Outlook

Pros

At the store level, there can be a sense of team or family. When we are celebrating wins for the store, we really come together. On the corporate side, knowing that many of the district managers have started from base level at the company makes you feel like you could grow to have a career there.

Cons

The stress of begging for reviews from customers, while I understand why, I don't believe the people managing the company have any idea what that's like on the front lines anymore. Being that last April we filed bankruptcy, it feels like the company is scrambling to make some sense of what they have. Upper management seems to feel like everyone is replaceable.

Pawn America Response

Thank you so much! We appreciate you leaving a review!

Explore other reviews about Pawn America

5.0

Dec 13, 2023

Coordinator

Recommend

CEO approval

Business Outlook

Pros

The pay was great and awesome

Cons

I have no cons at all

3.0

Aug 18, 2025

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work is easygoing at my location. Few customers who cause a commotion. Supervisors are supportive, but not always there for you as it seems like there is a lot on their plates. Opportunity for commission and bonuses.

Cons

I was scammed when I applied. They did not offer me an additional $2 for being bilingual. I applied for the jewelry sales position but that role basically doesn't exist. You are just a regular sales associate. The way the store is ran is disorganized and communication is not consistent. You will be standing all day. Commissions schedule is not clear. Barely any training while on the floor. You are thrown into the deep end immediately. Also the hours are really weird: You do 6, 7, 9, or 12 hour shifts - doesn't make sense. there is No break room. when i need a manager, i cant even leave the sales floor because there always has to be one sales associate on the floor

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Jobs at Pawn America

Assistant Head Coach (Assistant Manager)

Assistant Coach (Assistant Manager)

Pawnbroker (Bilingual) - Full Time

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Little of this, little of that - Pawn Broker Pawn America Employee Review

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