Pros
Great starting pay, Great bonus structure for pawn and sales (it takes time to grow!), Great store managers, Great team work. Working here is not for everyone, it is challenging, product knowledge is essential, communication is essential, patience and problem solving skills. Open schedule is expected. Recognition is given to staff, raises and reviews. Promoting within is preferred! Learning this business is fun and full of career opportunities. My resume is built with the foundation of all of the skills I’ve learned from Pawn America. If you want a job to grow on this is the place, if you want a fun job with an open schedule this is the place, if you want to be part time or full time with a steady company making great money, enjoy some of the best benefit packages, PTO AND vacation time in the job market, this is the place.
Cons
Can be challenging for employees and family time. High performance expectations that many struggle to meet. Retail industry slow decline. Bonus structure for Assistant Coaches. The main program used is very old.