Job can be fun but owner has serious ethics issues - Anonymous employee Pawn America Employee Review

1.0
Sep 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commission makes it possible to make decent money.

Cons

The owner, in my opinion, is awful. Now thankfully he is not in his stores a lot to much but his management is pressured to uphold his policies. Employees are a number, not human beings. Very cut throat so don't expect loyalty because of the owner's belief that nobody is indispensable causes a better you than me culture so dont be suprised if someone throws you under the bus

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5.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was great and awesome

Cons

I have no cons at all

3.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Work is easygoing at my location. Few customers who cause a commotion. Supervisors are supportive, but not always there for you as it seems like there is a lot on their plates. Opportunity for commission and bonuses.

Cons

I was scammed when I applied. They did not offer me an additional $2 for being bilingual. I applied for the jewelry sales position but that role basically doesn't exist. You are just a regular sales associate. The way the store is ran is disorganized and communication is not consistent. You will be standing all day. Commissions schedule is not clear. Barely any training while on the floor. You are thrown into the deep end immediately. Also the hours are really weird: You do 6, 7, 9, or 12 hour shifts - doesn't make sense. there is No break room. when i need a manager, i cant even leave the sales floor because there always has to be one sales associate on the floor

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