Does Pawn America pay their employees well?

According to anonymously submitted Glassdoor reviews, Pawn America employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Pawn America. This rating has been stable over the past 12 months.

How satisfied are employees working at Pawn America?

60% of Pawn America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pawn America 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Pawn America?

Sales Associate (14) , Pawn Broker (12) , Assistant Coach (7) , Pawnbroker (6) , Assistant Manager (5) , Head Coach (4) , Sales (4) , District Manager (3) , Manager (3) , Coach (2) , Management (2) , Store Manager (2)

What are the pros of working at Pawn America according to real employee reviews?

"The pay was great and awesome" ((in 22 reviews)); "At Pawn America there is truly some great people I get to work with each and every day." ((in 8 reviews)); "Good benefits." ((in 7 reviews)); "My coworkers are awesome." ((in 3 reviews)); "I have experienced this myself and it has given me the opportunity to prove what I can offer and what the company can offer to an individual who is dedicated to making their job a very important part of their life." ((in 3 reviews))

What are the cons of working at Pawn America according to real employee reviews?

"Everything else other than the pay is a con, customers are rude and often make inappropriate sexual remarks, management is atrocious, the company lowered the A.C. temp to 80 degrees during the summer (some days it would get even warmer) to "save money."" ((in 6 reviews)); "Upper management seems to feel like everyone is replaceable." ((in 5 reviews)); "Long hours, but it is retail." ((in 5 reviews)); "The manager has their office and is highly discouraged to be in it unless they have Jewelry to price." ((in 3 reviews)); "They don't want you to make bonus as a manager." ((in 3 reviews))

What are the top reviewed Pawn America locations?

Burnsville , Minneapolis , Madison , Fargo , Bloomington , Fridley , Saint Paul , Onalaska , Milwaukee , Schofield , Wausau , Anoka , Inver Grove Heights , Saint Cloud , Coon Rapids , Roseville , Alabaster , Wilmington , Kansas City , Appleton , Green Bay , Dallas , Houston , Duluth , Mankato , Greenfield

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Pawn America

Pawn America reviews

An atmosphere like no other! - Head Coach Pawn America Employee Review

5.0

Mar 9, 2019

Head coach

Recommend

CEO approval

Business Outlook

Pros

I’ve been with PAL MGMT for almost 7 years now, and let me tell you it feels like it was just yesterday I was interviewing with Paul H (he’s still at the Corp office) I still remember that day because of how he described working for PA & let me tell you he was absolutely right. It’s an atmosphere and an experience like no other. While some company’s seem to have that “case of the Monday’s” vibe this is not PA. Everyone from the team members to the guests we service are genuinely great people. Being in a retail field there can be some crazy folks as well but they’re few and far between. If you’re looking for something new and interesting that I believe you can’t find anything like it anywhere else I encourage you to join our team and see for yourself. To the company that has given me so much all I can say is that I’m proud to be a PA ambassador. Thank you

Cons

Every industry has its challenges from time to time. But it’s now you deal with them that shows everyone what you’re made of. We’re all still standing together, stronger than ever. My review is 5 stars for a reason.

Pawn America Response

Thank you for taking the time to leave your feedback. One of the things we truly appreciate is when our teams double down and work together until the job is done!

Explore other reviews about Pawn America

5.0

Dec 13, 2023

Coordinator

Recommend

CEO approval

Business Outlook

Pros

The pay was great and awesome

Cons

I have no cons at all

3.0

Aug 18, 2025

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work is easygoing at my location. Few customers who cause a commotion. Supervisors are supportive, but not always there for you as it seems like there is a lot on their plates. Opportunity for commission and bonuses.

Cons

I was scammed when I applied. They did not offer me an additional $2 for being bilingual. I applied for the jewelry sales position but that role basically doesn't exist. You are just a regular sales associate. The way the store is ran is disorganized and communication is not consistent. You will be standing all day. Commissions schedule is not clear. Barely any training while on the floor. You are thrown into the deep end immediately. Also the hours are really weird: You do 6, 7, 9, or 12 hour shifts - doesn't make sense. there is No break room. when i need a manager, i cant even leave the sales floor because there always has to be one sales associate on the floor

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Assistant Head Coach (Assistant Manager)

Assistant Head Coach (Assistant Manager)

Assistant Coach (Assistant Manager)

Assistant Coach (Assistant Manager)

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An atmosphere like no other! - Head Coach Pawn America Employee Review

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