Poor corporate leadership - Anonymous employee Pawn America Employee Review

2.0
Nov 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company actively works to improve itself, pay is good for industry

Cons

The corporate management is inept and stuck in the past, has no room for questions on policy or direction so store management has little impact on their own store

Explore other reviews about Pawn America

5.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was great and awesome

Cons

I have no cons at all

3.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Work is easygoing at my location. Few customers who cause a commotion. Supervisors are supportive, but not always there for you as it seems like there is a lot on their plates. Opportunity for commission and bonuses.

Cons

I was scammed when I applied. They did not offer me an additional $2 for being bilingual. I applied for the jewelry sales position but that role basically doesn't exist. You are just a regular sales associate. The way the store is ran is disorganized and communication is not consistent. You will be standing all day. Commissions schedule is not clear. Barely any training while on the floor. You are thrown into the deep end immediately. Also the hours are really weird: You do 6, 7, 9, or 12 hour shifts - doesn't make sense. there is No break room. when i need a manager, i cant even leave the sales floor because there always has to be one sales associate on the floor

See reviews by: Helpful|Rating|Date|All