Worked at Pawn America for 8 years (assistant head coach) - Assistant Head Coach Pawn America Employee Review

3.0
May 24, 2015
Recommend
CEO approval
Business Outlook

Pros

When I first started at Pawn America I was young and it paid decent, after I went full time I was rewarded with promotions, which I thought was great! The insurance packages are good if you are a single person, but for families it's not affordable. I also worked with some really awesome people, who I still have great relationships with today.

Cons

Eventually my career growth was hindered, even though I busted my butt for anything that was needed and always told I was the glue that held things together, yet was never given the opportunity to have my own store. Work/life balance is non-existent. Company is too concerned with numbers, needs to focus more on the good things that are happening too.

Explore other reviews about Pawn America

5.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was great and awesome

Cons

I have no cons at all

3.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Work is easygoing at my location. Few customers who cause a commotion. Supervisors are supportive, but not always there for you as it seems like there is a lot on their plates. Opportunity for commission and bonuses.

Cons

I was scammed when I applied. They did not offer me an additional $2 for being bilingual. I applied for the jewelry sales position but that role basically doesn't exist. You are just a regular sales associate. The way the store is ran is disorganized and communication is not consistent. You will be standing all day. Commissions schedule is not clear. Barely any training while on the floor. You are thrown into the deep end immediately. Also the hours are really weird: You do 6, 7, 9, or 12 hour shifts - doesn't make sense. there is No break room. when i need a manager, i cant even leave the sales floor because there always has to be one sales associate on the floor

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