Great place to work - Broker/Retail Sales Associate Pawn America Employee Review

4.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Managers were approachable, flexible, professional, and friendly. As a part-time broker, I was able to increase my hours frequently by accessing company website to pick up extra shifts. I was provided with excellent training and felt as though I had all the tools I needed to perform my job successfully.

Cons

As a broker, some customers would get upset if you quoted them a price they did not like. I even witnessed some customers attempt to engage in verbal arguments with some of my co-workers, which could be stressful at times. Lines were long which also made many of the customers upset, putting them in bad moods by the time they reached the pawn counter.

Explore other reviews about Pawn America

5.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was great and awesome

Cons

I have no cons at all

3.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Work is easygoing at my location. Few customers who cause a commotion. Supervisors are supportive, but not always there for you as it seems like there is a lot on their plates. Opportunity for commission and bonuses.

Cons

I was scammed when I applied. They did not offer me an additional $2 for being bilingual. I applied for the jewelry sales position but that role basically doesn't exist. You are just a regular sales associate. The way the store is ran is disorganized and communication is not consistent. You will be standing all day. Commissions schedule is not clear. Barely any training while on the floor. You are thrown into the deep end immediately. Also the hours are really weird: You do 6, 7, 9, or 12 hour shifts - doesn't make sense. there is No break room. when i need a manager, i cant even leave the sales floor because there always has to be one sales associate on the floor

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