Toxic environment led to serious mental health struggles - Benefits Coordinator Paycom Employee Review

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was decent but not enough to compensate for everything that was taken from me

Cons

Paycom was once a great place to work. The work was demanding and challenging, but the environment was positive and employees were treated fairly. I genuinely enjoyed what I did and truly believed in the company. For a long time, I never imagined leaving. Over time, however, the culture changed so drastically that it began severely affecting both my mental and physical health. While others were being “laid off,” I ultimately chose to leave on my own because I could no longer endure the damage it was causing me. Even now, long after leaving, I am still dealing with PTSD from my experience there. During that time, I nearly lost my marriage and found myself in some very dark places emotionally. No job is worth sacrificing your health, your relationships, or your sense of self. After suffering a breakdown in the office, I realized I had to save myself. I stayed far longer than I should have, hoping things would improve, but eventually I reached a point where I simply could not take it anymore.

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Paycom Response
1mo
We foster a culture of support and respect, built on high standards, accountability and hard work. We recognize it isn't for everyone. Paycom prohibits harassment of any kind and maintains a workplace compliant with applicable laws. Employees have multiple channels to raise concerns, including an anonymous hotline at https://payc.me/governance. You may utilize it or reach out to our team directly at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Training, pay, and benefits are really good

Cons

9 hour day is brutal

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Paycom Response
2d
Strong development, competitive compensation and meaningful benefits are part of how we invest in our team, and it's great to see that reflected in your experience. Thank you for sharing!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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