Is Paycom a good company to work for as a Client Success Manager?

Client Success Manager professionals working at Paycom have rated their employer with 3.9 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Paycom employees being 3.3 out of 5 stars. Search open Client Success Manager Jobs at Paycom now and start preparing for your job interview by browsing frequently asked Client Success Manager interview questions at Paycom .

Does Paycom pay Client Success Manager employees well?

Client Success Manager professionals rate their compensation and benefits at Paycom with 4.5 out of 5 stars based on 15 anonymously submitted employee reviews. This is 9.3% better than the company average rating for salary and benefits. Find out more about Client Success Manager salaries at Paycom.

What are the top reviewed jobs at Paycom?

Software Developer (276) , Sales Representative (250) , Account Executive (193) , Outside Sales Representative (193) , Team Leader (112) , Executive Sales Representative (109) , Specialist (106) , Tax Specialist (75) , Client Relations Representative (63) , New Client Setup Specialist (62) , Sales (58) , Transition Specialist Representative (57) , Benefits Coordinator (51) , Software Developer Intern (51) , Sales Manager (49)

What are the pros of working at Paycom according to real employee reviews?

"Their benefits are great and generous" ((in 594 reviews)); "pay is great and my boss is great" ((in 388 reviews)); "This company has great culture and I am proud to work for Chad R. It is a fast" ((in 326 reviews)); "Leadership is made up of really great people that you want to do well for." ((in 303 reviews)); "training was great but extensive." ((in 186 reviews))

What are the cons of working at Paycom according to real employee reviews?

"There is no work life balance here at all and almost everyone wants to leave." ((in 239 reviews)); "Management is poor and does not value its employees" ((in 157 reviews)); "no work from home AT ALL unless it's to do overtime and overtime only." ((in 82 reviews)); "Long hours and work to take home and do outside or work during initial 8 work training." ((in 78 reviews)); "Sales Managers have their favorite sales reps and executive sales reps." ((in 77 reviews))

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Paycom Client Success Manager reviews

3.9

65% would recommend to a friend

(15 total reviews)

Chad Richison

77% approve of CEO

78% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.1

Diversity & inclusion

4.1

Career opportunities

3.8

Senior management

3.5

Culture & values

3.1

Work/Life balance

Client Success Manager employees have rated Paycom with 3.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Success Manager professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by Client Success Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

5.0

Jun 16, 2026

Great training and pay, but long workdays

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Training, pay, and benefits are really good

Cons

9 hour day is brutal

Paycom Response

1mo

Strong development, competitive compensation and meaningful benefits are part of how we invest in our team, and it's great to see that reflected in your experience. Thank you for sharing!

2.0

Mar 1, 2026

Client Success Manager- Service Department

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, competitive salary, strong growth potential, discounted lunches from vendors

Cons

10-12 hour days, inconsistent application of policies, sub par workload management, extremely high turnover, coverage

Paycom Response

4mo

We remain committed to delivering world-class service to our clients and recognize the dedication and effort our client-facing teams bring to their work each day. Our expectation is that leaders will empower their teams to manage their workload effectively, prioritize tasks and maintain a sustainable pace. This includes providing the necessary tools, resources and support, as well as discussing feedback and working together to implement changes that will help continue driving success. We’d like the opportunity to learn more about your feedback, please connect with our team through hrmgmt@paycomonline.com.

5.0

Feb 11, 2026

Great Pay, Great Benefits, Great Company

Client success manager

Recommend

CEO approval

Business Outlook

Pros

-Company provides competitive pay -Paycom provides a wide-ranging suite of benefits at an affordable cost and is always looking to diversify the benefits portfolio and negotiate costs on behalf of employees. -Coming from the service industry, Paycom has provided generous PTO options, fair compensation, and schedule stability in comparison with what I'm used to. I appreciate being able to have nights/weekends/holidays off and the flexibility that the PTO policy provides.

Cons

At times, there can be multiple department-wide initiatives going at the same time. Each of them is important and adds value to the client experience and promotes Paycom's business model. However, it can be difficult to fully invest in these initiatives while taking care of clients' troubleshooting needs and their specific list of priorities, outside of strategic company initiatives.

Paycom Response

5mo

Thank you for taking the time to share your thoughtful review. We acknowledge your perspective, as we want to continue to set our team members up for success while also continuing to provide world-class service to our clients. We’re glad to hear that our competitive pay and comprehensive benefits have provided meaningful value and stability, and we appreciate you sharing your Paycom experience.

Viewing 1 - 3 of 15 Reviews

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Paycom Client Success Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great training and pay, but long workdays

Client Success Manager- Service Department

Great Pay, Great Benefits, Great Company

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