Great Benefits, But Long Hours - New Client Setup Paycom Employee Review

3.0
Feb 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere and positive company growth. Also, has wonderful benefits like health insurance, catered lunches, retirement, etc.

Cons

In the New Client Setup department it was a lot of long hours. I worked a lot of overtime and several weekends in order to meet the deadlines that were required of us. I had numerous weeks where I was working over 70 hours. That would not have been so bad, if more vacation time had been available, however, I was only allowed 5 vacation days that first year.

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Paycom Response
9y
Thank you for taking the time to leave a review. Like many other companies, Paycom has peak periods during the year when we rely and trust our employees to “go the extra mile” and communicate this expectation to both job candidates and current employees. We’re dedicated to providing our clients consistent and reliable service and support whenever they need us. One of our primary responsibilities as payroll and human capital management service provider is to make sure our clients have the service and support they need to run their businesses and pay their employees. We understand that this can be challenging for some and Paycom continues to make investments in both people and technology to streamline these peak periods for the benefit of our clients, their employees AND Paycom’s employees. We appreciate your efforts to help serve our new clients. We appreciate the feedback and wish you success in the future.

Explore other reviews about Paycom

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The work we do is challenging but is satisfying. $4 dollar lunches are great and I enjoy the people and managers I work with. We have gone through changes, but the changes are worth it and the tools we are provided keep us successful. The salary is great and top level, highly recommend working here if you love a challenge. I promise you’ll never be bored.

Cons

The workload and hours can be heavy at times, but the long-term gratification is worth it. Paycom is about long-term investment, and it requires patience and perseverance but it’s worth it, if you are strong enough.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits. The $1 health insurance and $0 medical bills when partnering with ZERO are hard to beat. $4 lunches daily The company does a good job recognizing and celebrating high performers. Personally, I’ve always felt appreciated for the work I do. Good workplace culture with frequent employee appreciation initiatives.

Cons

The workload has increased significantly over the past few years, but compensation hasn’t kept pace for everyone. Pay increases don’t always seem consistent across employees, even when workloads are similar. While top performers receive recognition, some employees may feel overlooked or underappreciated. The pace can become overwhelming during busy periods due to the growing workload and the department continuing to downsize.

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