Is Paycom a good company to work for as a New Client Setup?

New Client Setup professionals working at Paycom have rated their employer with 3.4 out of 5 stars in 90 Glassdoor reviews. This is a higher than average score with the overall rating of Paycom employees being 3.3 out of 5 stars. Search open New Client Setup Jobs at Paycom now and start preparing for your job interview by browsing frequently asked New Client Setup interview questions at Paycom .

Does Paycom pay New Client Setup employees well?

New Client Setup professionals rate their compensation and benefits at Paycom with 4.4 out of 5 stars based on 90 anonymously submitted employee reviews. This is 7.1% better than the company average rating for salary and benefits. Find out more about New Client Setup salaries at Paycom.

How happy are New Client Setup professionals working at Paycom?

69% of New Client Setup employees at Paycom would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. New Client Setup professionals have also rated Paycom with a 3.1 rating for work-life-balance, 4.6 rating for diversity and inclusion, 3.9 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Paycom?

Software Developer (276) , Sales Representative (250) , Account Executive (193) , Outside Sales Representative (193) , Team Leader (112) , Executive Sales Representative (109) , Specialist (106) , Tax Specialist (75) , Client Relations Representative (63) , New Client Setup Specialist (62) , Sales (58) , Transition Specialist Representative (57) , Benefits Coordinator (51) , Software Developer Intern (51) , Sales Manager (49)

What are the pros of working at Paycom according to real employee reviews?

"Their benefits are great and generous" ((in 607 reviews)); "Pay is great and competitive" ((in 366 reviews)); "This company has great culture and I am proud to work for Chad R. It is a fast" ((in 316 reviews)); "Leadership is made up of really great people that you want to do well for." ((in 307 reviews)); "My boss clearly cares and the company offers great training" ((in 181 reviews))

What are the cons of working at Paycom according to real employee reviews?

"There is no work life balance here at all and almost everyone wants to leave." ((in 228 reviews)); "Management is poor and does not value its employees" ((in 160 reviews)); "Long hours and work to take home and do outside or work during initial 8 work training." ((in 80 reviews)); "no work from home AT ALL unless it's to do overtime and overtime only." ((in 80 reviews)); "Sales Managers have their favorite sales reps and executive sales reps." ((in 72 reviews))

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Paycom

Paycom New Client Setup reviews

3.4

69% would recommend to a friend

(90 total reviews)

Chad Richison

88% approve of CEO

76% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Compensation and benefits

3.9

Culture & values

3.8

Senior management

3.8

Career opportunities

3.1

Work/Life balance

New Client Setup employees have rated Paycom with 3.4 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most New Client Setup professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by New Client Setup professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

90 reviews

2.0

Feb 6, 2026

Toxic workplace

New client setup specialist

Recommend

CEO approval

Business Outlook

Pros

The coworkers were really incredible. We are trauma bonded for life.

Cons

Work life balance is non existent. You are expected to put in as much OT as possible and the client is always right even when they aren't. It's completely toxic and not worth the pay.

Paycom Response

5mo

We appreciate and recognize the hard work and dedication that our team members in client-facing roles bring to our organization, and we're committed to providing them with the resources and support they need to be successful both professionally and personally. This includes maintaining a healthy work-life integration, which is essential to our workplace. Please reach out to hrmgmt@paycomonline.com, we’d like to learn more about your feedback.

2.0

Oct 1, 2025

Good

New client setup specialist

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, campus amenities, great people

Cons

Bad pay, lots of overtime, large client load, quick timelines, no real opportunities for promotions

Paycom Response

9mo

At Paycom, we're proud to provide an award-winning compensation package that recognizes and rewards our employees' hard work and contributions. We appreciate the effort and dedication that our team members bring to our organization to ensure our clients receive world-class service, and we’re committed to investing in their future through a range of programs and resources that support their career development. We’d like to discuss your feedback further. Please reach out to us at hrmgmt@paycomonline.com.

5.0

Sep 2, 2025

NCS Specialist Role

New client setup specialist

Recommend

CEO approval

Business Outlook

Pros

$1 Health Insurance, Continuous Ongoing Training, $4 Lunches, Strong Company Reputation, Generous Time Off, Career Growth Opportunities

Cons

No Current Work From Home Options

Paycom Response

10mo

We’re glad to see that you're taking advantage of the various benefits and opportunities that Paycom offers. We're proud to provide a comprehensive benefits package, invest in our team members' growth and development and foster a work environment that supports their overall well-being.

Viewing 1 - 3 of 90 Reviews

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Paycom New Client Setup reviews

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NCS Specialist Role

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