Paycom Specialist - Specialist Paycom Employee Review

2.0
Aug 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are great. Technology is usually top notch but updates can cause some hiccups which may end up impacting clients. Can be a great career for the right person, and I guess that's what they are looking for, people they can work into the ground. But go get your money if that's all you want in life.

Cons

Stress is very high in the payroll (PSD) department. If you are considering a position as a Paycom Specialist or New Client Setup (NCS) specialist, be prepared for stress every day. I can't speak for other departments, perhaps they are great and less stressed, but in PSD and NCS work life balance can be very difficult. Due to the work load and how they track your "availability" you may find yourself glued to your seat for literally the entire day, which isn't healthy... If you value time with your family, especially during the holiday season, this job will be tough due to "blackout" during the holidays. You'll likley miss out on family get togethers during Christmas and Thanksgiving at some point, and you will be working full days on Saturdays during that time. It's tough but it comes with the type of business paycom is in, but they need to be more up front with the demand and long hours. Work life balance at least in this particular department, is not what they say it is. All that said, I did learn something very important while working at Paycom, and that is that I value time spent with my family and friends more than I do extra money.

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Paycom Response
7y
Thank you for your feedback about your time at Paycom. We understand that the demands of your position do require a lot of grit and hard work and that it can be stressful during peak times. Your role is a major part of why our customers stay with Paycom and experience exceptional customer service. While this won’t be a perfect fit for some people, we do make strong efforts to communicate and are transparent about what each role entails during the hiring process. We will take your comments and share them with the leadership team and wish you well in your future endeavors.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- training that will improve your skill - become better at fear management (fight mode is real)

Cons

- you will be threated to be fired- many many times (even if you work extremely hard) - your hard work is not valued- unreasonable expectations - there is not benchmark of success- goal always moves out of reach - no support, managers are more worried about not being fired than helping you

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