Transition Specialist Representative - Best Opportunity of My Career - Transition Specialist Representative Paycom Employee Review

5.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Working at Paycom has been the best decision for my career. Having been with this company for 3 years, I have seen my role, compensation, and skills grow so much. Here are just some of the great pros of working here: - Growth in training and positions: if you want to move up into management or working with larger clients, all you have to do is express interest and continue to show results. Management does listen to what you want and they promote those qualified, quickly. - Feedback: if you want to change a process within the department then ask, come up with a plan, and find people to partner with. The department leaders will listen and work to improve those items. - Culture: the culture of each office is a little different. In my office, my manager and co-workers are all great friends and we are all very comfortable talking with each other and being honest through harder times. The culture of your office is what we all make it. If you're positive, you'll have an amazing time. - Self improvement: one thing I love about this position is that I feel that I am constantly improving. I do not feel that I have hit any sort of slump. In our role, we are working with new industries and clients all the time, which makes my job fun and challenging. I meet new people, feel comfortable with public speaking, am an organized individual, and feel like I have gathered a plethora of transferable skills for any role that I take in the future. We also work daily in teams with other departments, which have polished my delegating and teamwork abilities. - Compensation: in 3 years, I have seen my compensation increase over 5 times - well above industry standards. Even living in a city with a high standard of living, I have no problems saving money, having the life I want, and investing with the salary I earn. - Benefits: 401k match, extremely cheap health insurance, paid maternity leave, etc. - Work/life balance: this is a really important point. Work/life balance is what you make it. There are people who can get overwhelmed or feel like they are overworked in this role. It's really on you to create your appointments and build your schedule to your needs. I give my clients expectations that work for me. I work 8-5 and have lunch every day. If an employee doesn't, then that's a choice that they are making. There are exceptions here and there where I will work an extra couple of hours in a day, but nothing consistent. My weekends and nights are mine to focus on my family and hobbies. - Opportunity for travelling: our department travels 3 times a year for corporate training for about 3 days at a time. Corporate training is a really great time to meet and see other TSRs from around the country and get to learn together to improve in our role. You can also have the opportunity to travel to other clients if you want/ask your manager for the opportunity. In 3 years, I have only taken 2 clients that were out of state and have made some of my best friends in corporate training from surrounding states. - Recognition: everyone is a little different with how they like to be recognized for a job well done. In my time here, I have received so much recognition that I feel very valued here. Never in my career elsewhere did I feel that. You receive awards for hitting milestones, weekly shoutouts on our department call if you have a client implementation success story, etc. A great move for retention. I honestly love working for this company and don't see myself going anywhere else, because I know I can still grow here and meet all the goals that I set out for myself with this company - both personally and professionally.

Cons

- Driving to clients: this can be very different per city. I'm adding it as a con because it is something that people should be aware of when they are choosing to come and work for Paycom. In my sales city, I travel an average of 30 minutes to an hour a client one way for a meeting. I take meetings on-site Tues/Wed/Thur. However, in some cities this can be a much longer drive. Paycom does reimburse your gas for longer drives, as well as provide a car allowance that's very generous to compensate for this. Most client facing roles for project managers have a similar requirement, though. For me, it's a nice ride and I use that time to listen to podcasts or the like. - Promotions can require moving: there are limited career paths within a sales office. Typically to go into management, a TSR has to move to another city/state, unless their manager moves/resigns/gets promoted. I am unable to move to another city, so my career path is limited. I still have a great opportunity to work with larger clients and increase my pay. Hopefully in the future, there can be career paths that could be remote.

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Paycom Response
7y
Thank you for your thoughtful review and feedback. We greatly appreciate your spirit of service and dedication.

Explore other reviews about Paycom

5.0
Jul 16, 2026
Recommend
CEO approval
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Pros

The opportunity available to grow and upskill yourself is unlimited. The people you work with have the care and drive for continual improvement. You will find yourself surrounded by people that have a passion for ensuring that the product and customer service being provided are World Class. You will truly get what you give out of the experience - if you want to Win, Paycom is the place to do it.

Cons

The expectations are high because the standards are - if you are not internally motivated/don't enjoy a fast paced environment, you may not find the fulfillment you are looking for working for an organization that is continuously looking to excel and evolve.

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Paycom Response
3d
It’s great to see your experience reflect the driven people and meaningful opportunities that make Paycom a special place to grow and succeed.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
1mo
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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